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Boosting the Local Care Workforce Program - Applications sought for Regional Coordinator - Mid North Coast NSW

Come and work at the centre of the Australian Government’s social policy agenda, helping shape a responsive and capable care and support workforce!

About us:

The Boosting the Local Care Workforce Program aims to contribute to better outcomes for the community by:

• Helping providers in the care and support sector to address key workforce and business challenges so they can better meet the needs of their clients

• Gathering and relaying market intelligence from the care and support sector to government in an impactful way to help inform policy decision making

The Program is administered by EY and has been funded by the Department of Social Services since 2018.

Further details on the Program can be found at https://blcw.dss.gov.au/About

About the role:

Regional Coordinators (RCs) are expected to have capability equivalent to an Australian Public Service classification level of Executive Level 1.

Regional Coordinators work in identified locations and provide local and specialised support for care and support sector providers, in locations agreed to by the Program Management team and the Department of Social Services (DSS). RCs are expected to operate with a high level of autonomy and report to the Lead Regional Coordinator (LRC) on day-to-day program delivery.

The regular duties of a Regional Coordinator may include:

• Engaging with disability, aged care and veterans’ affairs providers in identified locations to gather market intelligence on risks and issues, including information on the effectiveness of provider supports, in line with the objectives of the Program.

• Gathering and documenting market intelligence in Program databases and reports.

• Delivering insights on provider risks and issues to better inform DSS and/or Program activities, including events and website content development.

• Attending, co-hosting or hosting regular events to engage providers and key stakeholders in the market around specific topics or issues.

• Working with relevant stakeholders to improve jobseeker access to the sector.

• Promoting resources and materials to providers, developed by the Program or other stakeholders, including promotion of the BLCW website and NDIS Demand Map.

• Deliver on the Activity Work Plan with oversight and coordination from the Lead Regional Coordinator.

All applicants for the role of Regional Coordinator will be assessed against the following criteria (weighted equally):

Criteria

Communication and Facilitation Skills

• Demonstrates effective communication and facilitation skills to liaise with local providers and state and territory program officials.
• Demonstrates an ability to develop, facilitate and present content to different audiences.

Insight and Analysis

• Draws on data and insights gained from service providers on the ground to provide advice.
• Reports quality data and insights from services providers to support the Program’s objectives and contribute to a deeper understanding on known and new barriers to the care and support sector market and workforce

Knowledge

• Demonstrates good working knowledge the care and support sectors, as well in relation to workforce, employment, skills and training.
• Demonstrates good working knowledge about regional areas of employment.

Business Acumen

• Demonstrates the ability to understand risks and opportunities for service providers in transitioning to or entering the care and support sector (or markets within the sector) by diversifying their business operations to remain competitive.
• Thinks creatively and exploring opportunities for providers to do things differently.
• Builds productive relationships and work collaboratively with the National Program Director, other RCs, Specialists and the Program management team

How to apply:

To apply, please provide:

• A cover letter, responding to the criteria and indicating your skills and experience relevant to the role of Regional Coordinator (maximum one page).

• In your cover letter please clearly indicate the location you are applying for.

• A CV (maximum two pages).

• Contact details of two referees.

The BLCW Program welcomes and encourages applications from Aboriginal and Torres Strait Islander people. The Program also actively encourages applications from people with disabilities, LGBTIQ people and people with diverse linguistic and cultural backgrounds.

Please note successful applicants will not be employees of EY.

The preferred applicant will be subject to employment screening by EY or by their external third party provider.

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